Cigna Employee Assistance Program (EAP)

We could all use some extra support or guidance from time to time. The Cigna EAP provides support for real-life concerns to you and the members of your household, even if you do not have Cigna medical coverage. Receive confidential help, 24/7/365, for a wide array of concerns, such as relationship and family issues, general stress, personal loss, financial hardship, and parenting – all at no cost to you. The plan includes up to three in-person or phone sessions per issue, per year.

Learn how to manage stress, address depression and anxiety, cope with illness, and adjust to life challenges. Get referrals to licensed counselors for in-person or virtual short-term counseling assistance, marriage issues, parenting, childcare, and domestic violence.

Our legal services provide access to a nationwide network of participating law firms and attorneys, all in good standing with their local bar associations. Get an initial, no-cost consultation and a discount on legal fees for help with family law, real estate concerns estate planning, and more. Identity theft consultation services are also available.

*Legal consultations related to employment-related matters are not available under this program.

Facing financial issues on your own can be overwhelming. Our EAP can connect you with financial consultants by phone for help with a range of financial concerns such as budget, debt consolidation, retirement planning, and more.

Get help with the demands of home and work through resources and referrals for childcare, senior care, adoption, pet care, home repairs, and more.

Get tips for managing work-related stress and change, professional development, and other concerns.

New York Life Benefit Solutions
Employee Assistance and Wellness Support

Whether your needs are big or small, New York Life Group Benefit Solutions (NYLBS) is there for you with their Employee Assistance & Wellness Support program. It can help you and your family find solutions and restore your peace of mind.

Are you feeling overwhelmed by the demands of balancing work and family life? Maybe you have questions about a legal or financial concern.

You and your family members have access to various counseling services including legal, financial, and work-life balance assistance. All counseling calls are answered by a Master’s or PhD-level counselor who will collect some general information and will discuss your needs. The Employee Assistance Program provides a maximum of three in- person or virtual sessions, per issue, per year.

When you need information quickly to help handle life’s challenges, visit guidanceresources.com for resources and tools on topics, such as health and wellness, legal regulations, family and relationships, work and education, money and investments, and home and auto.

You also have access to articles, podcasts, videos, slideshows, on-demand trainings and “Ask the Expert” which provides personal responses to your questions.

Sometimes you may need help with personal challenges and physical issues that can be overwhelming. To help you achieve your goals, you have access to a certified coach who will work with you, one on one, to address health and well-being issues such as burnout, time management and coping with stress.

You have access to five sessions per year. All sessions are conducted telephonically.

Managing the everyday concerns of home, work and family can be difficult. To help resolve those concerns, you have access to family care service specialists that provide customized research, educational materials and prescreened referrals for childcare, adoption, elder care, education, and pet care.

The Cigna EAP is here for you anytime, day or night
877-622-4327
myCigna.com
(Employer ID for initial registration only = mottmac)
If you are already registered on myCigna.com, simply log in and navigate to the EAP link under the Review My Coverage tab.
New York Life Benefit Solutions 24/7 Employee Assistance and Wellness Support
800-344-9752
guidanceresources.com
(Web ID: NYLGBS)
24/7 National Suicide and Crisis Hotline
If you or a loved one is in crisis, please utilize one of the resources below:
National Suicide Prevention Lifeline: 988
www.fcc.gov/988Lifeline
Crisis Text Line: Text HOME to 741741 from anywhere in the USA.
Important Resources
Cigna EAP Brochure
Cigna Veteran Support Line: 855-244-6211
Stress Management and One-on-One Programs: myCigna.com
NYLBS EAP and Wellness Support
Employee Contributions
Key Benefits Contacts
Plan Documents & Notices